OFFICE SERVICES:

Typing

Transcription

Mail shots

Spreadsheets

Presentations

Formatting

Proofreading

Editing

Expenses

Administration

Email management

Reports

Training manuals

Web content

Content writing

Promotional material

E-marketing

Direct marketing

Press Releases

Newsletters

Marketing Plans

  Design

Content management

Marketing

Optimisation

Domain name

Hosting

Testing

Internet research

We are able to offer both mini cassette and digital transcription services from small one-off projects to large regular bookings.

In general we offer 24 hour turnaround.  However, in busy or quiet periods delivery times may deviate either way.  We can accommodate urgent jobs if required.  If you would like to schedule work in advance to ensure an immediate turnaround please contact us.

We use a software interface that allows us to transcribe dictation in the following formats: 

WAV, Olympus DSS, MP3, Sony MSV, Sony DVF, BCB/PC Dart,   Digital Voice VoicePower, Voice-It SRI, Microsoft Network, Voxware, and Windows Media files. 

Other formats may be compatible, please ask.

Make your recording.

Download your recording to your     computer (The equipment to enable you to do this will be supplied with your digital recorder.)

Compose an email containing the following information:

- Any deadlines

- Special instructions

- Typing fonts and font sizes

- Special formats

- Details of standard documents

- Difficult spellings

Supply a contact telephone or mobile number and/or an email address where you or a colleague can be contacted quickly in case of a query.

Email your files to submitwork@theofficebureau.co.uk

We will confirm receipt of your work and provide an estimated time of completion.

Work is transcribed and either emailed or printed and posted back to you/your clients as instructed.  Printing and postage charges will be invoiced accordingly.

 

Mini cassette transcription:

We also offer mini cassette transcription services.  Cassettes can be mailed to us (preferably by recorded or special delivery), or we can arrange a collection and delivery service in Cornwall.  A charge will be made for collection and delivery dependant on location.  Cassettes are usually returned by Royal Mail unless otherwise agreed, and completed transcription by email or printed copy if preferred. 

Printing and postage charges are invoiced accordingly.

We offer a local collection and delivery service in Cornwall for copy typing and mini cassettes.  There is a fee for this service dependant on location.  Please ask for a quotation if you require this service.

Our transcription charges are based on the time taken to transcribe and type the work not on recorded time. 

Please bear in mind that it takes approximately 4 times longer to transcribe work as it does to record it.  For example, if you have recorded 30 minutes of dictation it may take around 2 hours to transcribe it.  Other factors that may affect transcription time include poor recording, background noise, unclear instructions, typing onto standard templates etc.

Any errors or typos are corrected free of charge.

If you would like a quotation in advance please email us with your requirements.

Choose your equipment carefully.  Good quality equipment, and clear recording is key for efficient transcription and continuous transcription with few delays.  We recommend choosing a digital system - Philips and Olympus offer excellent quality equipment and value for money.

DO:

Try to record your work in a good environment - a quiet room with doors and windows closed is ideal, though we realise not always possible!          

Give general instructions such as fonts and font sizes at the beginning of your recording.

Throughout your dictation please indicate where full stops and other punctuation are to be inserted as this will speed up transcription.

Speak clearly and at normal speaking speed.

Spell names, medical terms, technical words etc. to avoid typos and mishears.

DON'T:

Use voice-activated recorders, as this can result in missing words at the beginning of sentences, or unheard softly spoken individuals.

Use slow speed recording to save tape space as this can interfere with recording quality.

Record in noisy environments.